You can book your holiday here on our website, and it really couldnšt be easier to do.
Our aim is to make your holiday as happy and as stress-free as we canand that starts from the moment you decide to make your booking.
INSURANCE
Travel, medical expenses, baggage, money and cancellation insurance is compulsory on all tours. All persons accept that it is their responsibility to arrange their own insurance to cover these requirements.
BOOKING
All persons making a booking with Heads Up Holidays Limited must complete and sign the booking form and provide a deposit of 20% of the full cost of your holiday. You will be risk assessed based on the information provided and subsequent checks with existing support workers and/or clinicians.
CANCELLATIONS
If a booking is cancelled, the Company shall retain the full deposit if this is within two weeks of departure. If a booking is cancelled less than thirty one (31) days before departure, a cancellation fee will be payable to the Company as follows:
31 - 24 days
(40% of total fare)
23 - 15 days
(60% of total fare)
14 - 0 days
(100% of total fare)
ACCIDENTS AND LIABILITY
The Company does not hold itself responsible for death or any injury or loss, which might occur to such persons sustained by any cause whatsoever. You hereby indemnify and hold the Company harmless against any and all claims in respect of personal injury or damage either direct or consequential arising from any cause whatsoever as a result of your participation and the person under his/her authority on the tour.
COST OF ITINERARY CHANGES
If you wish to transfer from one activity to another before thirty one (31) days prior to departure and if the Company agrees, an administrative fee of £50.00 per person will be charged. Normal cancellation fees will apply within thirty one (31) days of departure. A contingency fee will be added to the itinerary to cover the cost of additional activities and support. This will be reimbursed to you 2 weeks after the end of the holiday.
Copyright Heads Up Holidays 2006 / Designed by Petrol